Link up your social media accounts, and enable social sharing on your store.
Social media is an essential tool for your business and provides a near-instant opportunity to connect with your customers (and vice-versa). Market products, promote your brand and foster new business. Answer questions, obtain feedback about customers’ experiences, either directly, or indirectly.
Speed and convenience are two huge benefits of social media versus conventional email and print.
An active presence on social media establishes trust and an “always available” stance when it comes to customer support. These days, quality customer support, in particular, is more crucial than ever and should be placed squarely alongside the product itself in terms of importance.
Praise and negative feedback left by customers on public social media should always be responded to swiftly and professionally. This serves to increase transparency and impact interactions in the most positive way.
Your theme is capable of integrating the following hugely popular Social media channels:
To link your social media accounts to your store, head to:
Online Store → Themes → Customize
Theme settings → Social media
4. You will then see the list of social media link entry fields:
Here you can add in the social networks of your choice. Once entered, these will appear in the “Top bar” of your store’s header and/or the footer / social media section, depending on your settings.
Social media links should follow the format shown in the example
Please note this is not controlled via the theme, but can be set in the Admin space:
Online Store → Preferences
Social Media Sharing image
You can find more information relating to this in the guide below: