Verification Pop up

Overview

As of Envy version 26.4.0, a Verification pop up can be added on your theme.

When enabled, this pop up will appear when the customer initially accesses your store - this can be great for merchants selling products with age restrictions or health-and-safety warnings.

Example of a verification pop up.

Steps

  1. Within your Shopify admin, go to Sales Channels > Online Store > Themes.

  2. Click your theme, and select Customize.

  3. On the left-hand menu, select Theme settings.

  4. Scroll down to select Verification Pop up.

Theme settings > Verification pop up

Enable Verification Pop Up

To enable this functionality, select Enable verification pop up.

Enable Test Mode

By selecting Enable test mode, the verification pop up will be forced to show on every refresh - this should only be used for editing the popup.

Ensure that you disable this function before launching your store by deselecting Enable test mode.

Background Color

Using the Background color selector, you can choose the color of your verification pop up.

Changing the background color.

Background Image

Instead of selecting a background color, you also have the option to upload a background image.

To add an image to display in the background of the popup, go to Image and click Select image. Upload a new image, or select a pre-existing image from your Library or Shopify's Free Images.

Adding a background image to the verification pop up.

Logo Image

To add a logo to display in the background of the section, go to Logo image and click Select image. Upload a new image, or select a pre-existing image from your Library or Shopify's Free Images.

🌟 We recommend uploading an image that is 250 x 133 pixels.

Preferred Width

Use the Preferred width slider to change the size of the logo between 50 and 500 pixels.

Adding a logo and changing its size.

Verification Question

The verification question is the initial popup which acts as a screening process.

Heading

To signify that the page is a verification pop up, enter your Heading into the entry field.

Entering your verification heading.

This will then appear at the top of the verification screen.

The heading on the verification screen.

Verification Question

Use the Verification question entry field to explain the reason that you are screening your customers.

Entering text into the Verification question entry field.

This text will then appear above your decline and approve buttons.

The verification question text appearing on the pop up.

Decline & Approve Button Text

Use the Decline button text and Approve button text entry fields to choose the exact wording of your verification pop up buttons.

Entering the button text into the two entry fields.
The decline and approve buttons appearing at the bottom of the pop up.

Declined

Under Declined, you will be able to edit which content will display if the user does not meet the verification requirements.

Heading

To signify that the customer's access has been declined, enter your Heading into the entry field.

Entering the Declined heading.

This will then appear at the top of the verification screen.

The heading of the decline page.

Text

Use the Text entry field to explain the reason that your customer has been denied access.

The text entry field for the decline page.

This will then be displayed above the return button.

Return Button Text

Your return button allows customers to go back to the initial verification question if they accidentally select the wrong option.

Use the Return button text entry field to choose the exact wording of the button that will take your customers back a step.

The return button text entry field.

This wording will appear on the return button at the bottom of the decline page.

If you have any feedback, or ideas on improving this feature, please send us an email at support@wetheme.com. A member of our team will be in touch!